Post by wekeve7933 on Dec 5, 2023 10:03:41 GMT
According to an OpenText study, one in three French people think that intelligent technology would make better decisions than our elected government officials... The Internet of Things (IoT) has been identified as the next phase in the evolution of the Internet. It will transform the world as we know it, creating a giant, global network of devices and machines that are connected, communicate and exchange information. This market will see 50 billion connected devices by 2020* .
The impact of IoT on every sector will therefore be Special Data potentially enormous. While IoT is perceived by many as a nebulous and futuristic concept, in reality it already exists: we wear connected bracelets, smart watches and drive cars with integrated sensors. Thanks to IoT, many of our everyday devices will soon have the ability to self-monitor and communicate with a network. However, are we aware of all this and above all are we ready to trust machines as much as a human being? OpenText carried out a survey of 2,000 French people to get the start of an answer. The machine more reliable than Man? Asked about the impact that robots/intelligent automation would have on different sectors, the French are still divided regarding the potential added value provided. Self-driving cars will make the roads safer The observation is quite clear for the automotive sector. To the question: “ Do you think that self-driving cars will make the roads safer?” ", 34% of those questioned believe that this will indeed be the case to the extent that these cars will have no other choice than to respect the highway code to the letter while nearly 39% think precisely that this lack of Flexibility will end up frustrating motorists and will therefore do nothing to solve the problem of road safety.
28.5% of those surveyed also stated that they themselves would feel frustrated at having to “ drive ” a car that followed the highway code without being able to deviate from it. The privileged human being in customer service When it comes to customer service, 89% of respondents think they will get better service when dealing with a human being . However, they admit that intelligent machines/technology are more efficient than humans in certain situations such as purchasing a product or service online (18%) or in call centers (15%). Intelligent technologies at the service of administration 3 out of 10 French people think that a machine could do a better analysis of the situation and the data at its disposal than a government official. 23% of them, however, explain that the final decision must be made by a human being.
The impact of IoT on every sector will therefore be Special Data potentially enormous. While IoT is perceived by many as a nebulous and futuristic concept, in reality it already exists: we wear connected bracelets, smart watches and drive cars with integrated sensors. Thanks to IoT, many of our everyday devices will soon have the ability to self-monitor and communicate with a network. However, are we aware of all this and above all are we ready to trust machines as much as a human being? OpenText carried out a survey of 2,000 French people to get the start of an answer. The machine more reliable than Man? Asked about the impact that robots/intelligent automation would have on different sectors, the French are still divided regarding the potential added value provided. Self-driving cars will make the roads safer The observation is quite clear for the automotive sector. To the question: “ Do you think that self-driving cars will make the roads safer?” ", 34% of those questioned believe that this will indeed be the case to the extent that these cars will have no other choice than to respect the highway code to the letter while nearly 39% think precisely that this lack of Flexibility will end up frustrating motorists and will therefore do nothing to solve the problem of road safety.
28.5% of those surveyed also stated that they themselves would feel frustrated at having to “ drive ” a car that followed the highway code without being able to deviate from it. The privileged human being in customer service When it comes to customer service, 89% of respondents think they will get better service when dealing with a human being . However, they admit that intelligent machines/technology are more efficient than humans in certain situations such as purchasing a product or service online (18%) or in call centers (15%). Intelligent technologies at the service of administration 3 out of 10 French people think that a machine could do a better analysis of the situation and the data at its disposal than a government official. 23% of them, however, explain that the final decision must be made by a human being.
